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Motoco RV
- Mount St John, QLD
About this business
Motoco RV is North Queenslands premier supplier of quality Australian made recreational vehicles. With category leading products such as Avida Motorhomes, Crusader Caravans, Lifestyle Reconn Camper Trailers and New Age Caravans. Let our sales team assist with finding the right product for you and set your dreams free with Motoco RV. Our experienced technicians can assist you with all your service and repair requirements to keep you on the road. We also offer a parts and accessories store where you will find a wide range of i... read more
Location details
593 Ingham Road, Mount St John, QLD, 4818, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 1:00 p.m. | |
| Sun | Closed |
Nicole was amazing. She sorted our warranty issue after we landed it on her after chasing it around Australia for 4 months, 4 states & 4 dealers. Nicole kept in contact every step of the way. The warranty work was done quickly & of excellent standard.
Isn't it interesting to see that Motoco staff take the time to thank customers for a 5 star rating yet do not bother to acknowledge the customers who have had a poor experience with them. Motoco seemed lovely during the purchasing of our hybrid camper but now we need fixes under Warranty they are all unwilling to help. 3 claims at current and no ETA on when these will be fixed. We have been waiting on our new sink and drawer handles for weeks now only to be told today they couldn't find the record of the claim and Michael (w... read more
Orded a new van off these guys at Mackay caravan show last year and picked it up later on durin the year at newage townsville. Travelled up from yeppoon to get it. Very good to deal with and will buy our next van through newage townsville again because of this. Can not be more impressed with the customer service from jason. He answered all questions that were thrown at him and kept us in loop with the build. I recommend these guys 100%.
Motorco RV has just serviced our New Age Manta Ray for the second year. They have been helpful, reliable and very efficient. Last year they even looked after our van for us when we went on a trip. This year we had a few unexpected faults added to the service list at the last minute and they were great. Also, they have been very reasonable in assessing the various warranty claims. We’d like to thank the whole service team, because we travel a long way to get a New Age dealership to do the service and they’ve been excellent.
I wouldn’t even give them a star but had to put something to proceed. We went to MotoCo for warranty work on our van. Made initial contact in August where photos were taken etc. We chased them up 2 weeks later and were advised by service dept that the person who took photos was on leave and they had not been uploaded. After waiting another few weeks we were told they could book us in for December. When we finally picked up the van after the service, inside of van had silicone all over the kitchen back splash (we had to wait ... read more
Frequently asked questions about Motoco RV
How is Motoco RV rated?
Motoco RV has a 4.6 star rating with 79 reviews.
When is Motoco RV open?
Motoco RV is open now. It will close at 5:00 p.m.