Sydney Appliance Service

Ryan C. 

on Productreview

2 months ago

I purchased a replacement door lock online and installed it myself. When I tried to fit it, the door striker would not enter the lock, making it appear that I had been sent the wrong part. I contacted Sydney Appliance Service for assistance, but they were unable to determine whether the replacement part was correct or whether Fisher & Paykel had listed the wrong superseded part. I was advised to contact Fisher & Paykel directly to investigate the issue. I then contacted another appliance parts supplier and sent them the same... read more

Onur Aktop 

on Productreview

a year ago

This is one of the worst companies I have ever dealt with as a consumer. Following a fault on our dishwasher (SMS88TI04A), we contacted Bosch for a service technician to be sent to us. We were advised to contact their nominated service technician, Sydney Appliance Service. Even though the appliance is out of warranty, it was determined by the service technician from Sydney Appliance Service that the fault was due to a manufacturing defect. After spending $411.06 for the fix and over three visits to have it serviced, the erro... read more

Mar I. 

on Productreview

a year ago

Worst service,if I can give them-10 I would. My washing machine Beko is leaking water ,they send same technician 3times,3times I have to take time off to wait at home and hope the washing machine will be fixed. First time a ripped hose was replaced,machine still leaking water,side panel is all bubble up,technician refused to take action,he adjusted the washing machine legs,still leaking water,3rd visit can’t find where the leak is coming from,side panel started to show rust,when I asked to be replaced the answer was I have t... read more

Georgia 

on Productreview

a year ago

Overseas call centre can't understand them... they keep getting confused with details.. keep jobs in Australia 

Mark P. 

on Productreview

3 years ago

Samsung steered us to them to repair our Samsung Front Load Washing Machine. The service guy came out and spent all of 5 minutes to determine that the issue was a Broken Spider Arm (online cost $150). When asked about how much he stated that the office would contact us. We received a call later on and was told that the parts alone would be $850 plus labor. $300 more than we paid for the machine. When I pushed as to the excess cost I was told that they are replacing more than the Spider Arm. They quoted to replace a wide rang... read more

vijay 

on Productreview

6 years ago

Hi My house was built in 2015 and had a new Baumatic cook top was installed and due to gas leak i called Sydney Appliance in and they came for inspection on 3rd of January 2020 and charged for the inspection service and said they could get a new part to be repaired which was done on the 13th of january but within days found that i could still smell the gas leaking which i reported and they came back and checked that the part they replaced was faulty and they came back saying they cannot get the parts and would not be able to... read more